How often should I replace the air purifier filter?
Most filters last 6-12 months, depending on usage and air quality. Check your model’s manual for specific recommendations, and look for replacement indicators (if available).
What types of pollutants do your air purifiers remove?
Our purifiers capture common airborne contaminants, including:
- Dust, pollen, and pet dander
- Smoke and odors
- Mold spores and bacteria
- Some models also reduce VOCs (volatile organic compounds)
Are your air purifiers noisy?
Most operate quietly on low/medium settings (similar to a whisper or gentle fan). High-speed modes may be louder but are effective for quick air cleaning.
What’s the difference between HEPA and activated carbon filters?
- HEPA: Traps particles (dust, allergens)
- Carbon: Absorbs gases, odors, and VOCs
Some purifiers combine both for comprehensive cleaning.
How do I know if ordering online is secure?
To help determine if your connection is secure, look at the status bar of your browser window. For example, if you see an unbroken key or a closed lock (depending on your browser), the Secure Sockets Layer (SSL) should be active, which helps to protect the transmission of information through the website. It would be best if you also verified that the URL for the page you are on includes “HTTPS” at the beginning. Most browsers offer additional security alerts as well.
How can I change or cancel my order after it has been submitted?
Payment or billing information cannot be altered once an order is placed. To request changes to your order, you must contact Customer Service.
EMAIL US: [email protected]
Payment method
We use Square, Stripe, and PayPal for payment, and the following cards are accepted: JCB, VISA, MASTERCARD, and AMERICAN EXPRESS.
When will my credit card be charged?
Your credit card will be charged for the cost of each item as it ships. Therefore, you may see multiple credit card charges if you have an order containing multiple items shipped at different times.
